True Peptides: 30 Essential FAQs for Researchers
Navigating the world of peptide science requires precision and clarity. Below are the most frequently asked questions regarding True Peptides, our rigorous quality standards, and the logistics of domestic research supply.
General & Quality Questions
1. What are peptides? Peptides are short chains of amino acids linked by peptide bonds. They act as signaling molecules in the body, regulating various biological functions. For research purposes, they are used to study metabolic pathways, tissue repair, and cellular signaling.
2. Why should I choose True Peptides over international suppliers? True Peptides is based in the United States, offering formidable quality control, third-party testing (HPLC/MS), and significantly faster shipping times than overseas competitors. We eliminate the risks of customs seizures and inconsistent purity.
3. What is the purity level of your products? Every batch at True Peptides is guaranteed to be 99% pure or higher. We utilize state-of-the-art synthesis and purification processes to ensure our research materials meet the highest industry standards.
4. Does True Peptides provide a Certificate of Analysis (COA)? Yes. We believe in total transparency. Researchers can request a batch-specific COA, which includes HPLC and Mass Spectrometry reports, to verify the identity and purity of their compounds.
5. Are these products safe for human consumption? No. All products sold by True Peptides are strictly for laboratory research use only. They are not intended for human consumption, nor for the diagnosis, treatment, or cure of any medical condition.
6. What does “Lyophilized” mean? Lyophilization is a freeze-drying process. It removes moisture from the peptide while preserving its structural integrity, making the compound stable for storage and shipping.
7. How are True Peptides synthesized? Our peptides are created using Solid-Phase Peptide Synthesis (SPPS), ensuring the highest level of sequence accuracy and molecular stability.
8. Do you offer wholesale or bulk discounts? Yes. We partner with large-scale laboratories and academic institutions. Please contact our wholesale department for tiered pricing on bulk orders.
Storage & Handling FAQs
9. How should I store my peptides upon arrival? Lyophilized (powder) peptides should be stored in a cool, dark place. For long-term stability, we recommend storage in a freezer at -20°C.
10. How long do peptides last in powder form? When stored correctly at -20°C, lyophilized peptides can remain stable for 24 to 36 months.
11. What is “reconstitution”? Reconstitution is the process of adding a liquid (typically Bacteriostatic Water) to the lyophilized powder to create a solution ready for laboratory application.
12. Once reconstituted, how long is a peptide stable? Once in liquid form, peptides are more fragile. They should be kept refrigerated at 2°C to 8°C and used within 30 days for maximum potency.
13. Why is my peptide vial cloudy after mixing? Most peptides should result in a clear solution. Cloudiness can occur if the pH is not optimal or if the solution was shaken too vigorously. Always use a “gentle swirl” technique when mixing.
14. Can peptides be damaged by heat during shipping? In their lyophilized (powder) state, peptides are quite resilient and can withstand room temperatures during transit. However, we recommend refrigerating them immediately upon receipt.
Shipping & Logistics FAQs
15. Where does True Peptides ship from? All orders are fulfilled and shipped from our United States-based facilities, ensuring no international customs delays.
16. How long does shipping take? Standard domestic shipping typically takes 2–5 business days. We also offer expedited shipping options for time-sensitive research projects.
17. Do you ship internationally? Currently, our primary focus is serving the United States research community to ensure the fastest delivery and highest service standards.
18. Is your packaging discreet? Yes. We understand the sensitive nature of laboratory research. All orders are shipped in plain, secure packaging to ensure privacy and safety.
19. How can I track my order? Once your order is processed, a tracking number will be sent to your registered email address automatically.
20. What happens if my package is lost or damaged? True Peptides stands by its delivery. If a package is lost or arrives damaged, please contact our support team immediately for a resolution.
Product-Specific Questions
21. What is the difference between BPC-157 and TB-500? While both are studied for tissue repair, BPC-157 is often researched for its localized healing properties, whereas TB-500 (Thymosin Beta-4) is studied for its systemic ability to promote cell migration and angiogenesis.
22. Is 5-Amino-1MQ a peptide? Technically, 5-Amino-1MQ is a small molecule NNMT inhibitor, not a peptide, though it is frequently studied alongside metabolic peptides for its effects on fat cell metabolism.
23. Does Melanotan II require UV exposure to work? In research settings, Melanotan II stimulates melanin production regardless of UV, but brief UV exposure is often noted to accelerate the pigment changes significantly.
24. What is the shelf life of Bacteriostatic Water? Once opened, Bacteriostatic Water should be used within 30 days, as the preservative (benzyl alcohol) begins to lose its efficacy over time.
Billing & Account FAQs
25. What payment methods do you accept? We accept a variety of secure payment methods, including major credit cards and cryptocurrencies, to ensure a seamless checkout experience.
26. Can I cancel my order? Orders can be canceled before they reach the fulfillment stage. Once a tracking number has been generated, the order cannot be canceled.
27. Do you have a rewards program? Yes. We value our returning researchers. Registered accounts earn points on every purchase that can be redeemed for discounts on future laboratory supplies.
28. Why was my order declined? The most common reasons for declines are billing address mismatches or bank security flags on high-value laboratory equipment purchases. Please ensure your billing info matches your card statement exactly.
29. Do you offer technical support for research protocols? Due to legal regulations, we cannot provide advice on human administration, dosages, or “how-to” guides for personal use. We provide technical data sheets regarding the chemical properties of the compounds only.
30. How do I contact True Peptides for urgent matters? The fastest way to reach us is via our Contact Us form or by emailing
. Our U.S.-based team monitors these channels daily.