Contact True Peptides: Connect with the Research Experts

At True Peptides, we understand that high-level biotechnology research requires more than just premium compounds—it requires a formidable support system. Whether you have technical inquiries regarding a specific peptide sequence, need assistance with your domestic shipping logistics, or require a copy of a batch-specific Certificate of Analysis (COA), our team is standing by to assist.

We pride ourselves on providing the scientific community with a level of transparency and responsiveness that matches the 99% purity of our products. Reach out to us today and experience the True Peptides standard of service.

Get In Touch

 Email Support

For general inquiries, order status updates, or technical product questions, please email our dedicated support desk. We aim to respond to all inquiries within 12–24 business hours.

• Customer Support: [ sales@truepeptideresearch.com ]

 Laboratory & Fulfillment Center

While our facility is not open to the public for walk-in purchases to ensure the integrity of our sterile environment, our central U.S. headquarters handles all quality control and rapid fulfillment.

Technical Support & COA Requests

We believe that data is the backbone of successful research. If you require the HPLC (High-Performance Liquid Chromatography) or MS (Mass Spectrometry) reports for your specific lot number, please contact us with your order number. We are committed to providing full transparency for every vial we ship.

Frequently Asked Questions (Quick Links)

Before reaching out, you may find an immediate answer to your question in our specialized resource sections:

• Shipping & Tracking: Learn about our discreet packaging and expedited U.S. shipping protocols.

• Storage & Handling: Critical information on maintaining the stability of lyophilized peptides.

• Refund & Return Policy: Our commitment to your satisfaction and the integrity of our research materials.

Contact Form

Use the form below to send us a direct message. Please provide as much detail as possible so we can direct your inquiry to the appropriate department.

Important Notice

All True Peptides products are strictly for Laboratory Research Use Only. We cannot, under any circumstances, provide advice, dosing guidelines, or instructions regarding the human consumption of our products. Inquiries suggesting human use will be disregarded and may result in the cancellation of future orders. Thank you for maintaining the integrity of the scientific research community.